Support & services Norwich

Useful Contacts

Featured Listing

Child Safety

Anglian Water – Get Free Support

Don’t miss out on receiving additional services from your water company – make sure you sign up to their Priority Services Register if your child is under 12 months. You will be prioritised during water quality incidents because infants are sensitive to water quality.

Visit the Anglian Water website to sign up today.


Inspiring a love of books in any child.

Child Accident Prevention Trust

020 76083828


You can talk to us about anything. No problem is too big or too small.

Call us free on 0800 1111 or get in touch online. However you choose to contact us, you’re in control. It’s confidential and you don’t have to give your name if you don’t want to.

0800 1111

Childline website

Children and Young People’s Health Service, Norfolk

Call Just One Number on 0300 300 0123 or text 07520 631590 with any questions or concerns about your child’s health, wellbeing or development. Our clinical team are able to support you over the telephone, video call or text, and work with you to understand how best to support you and your family.

Our opening hours are Monday – Friday 8am to 6pm and 9am to 1pm on Saturdays.


Contact a Family

A charity for families of disabled children

0808 8083555

Early Help in Norfolk

Supporting and helping families in Norfolk

01603 223161 – early help

Eric, The Children’s Bowel and Bladder Charity

(Bed-wetting issues)
0845 3708008

Family & Childcare Trust

Campaigning for change to help reduce pressure on parents.
020 79407510

Family Lives

Formerly Parentline. Offering non-judgmental support for parents.

0808 8002222

Fostering in Norfolk

Providing a safe, caring home for a child

0344 8008020

Home Start

Helping families give their children the best start in life.

0116 464 5490


Gives information about where children and young people can get support with a mental health problem.

Visit the Mind website HERE.

NHS Choices

Norfolk Dentists Service

Norfolk Dyslexia Outreach Service

01603 860505

Norfolk Family Information Service

Providing information for families in Norfolk.
0344 8008020


Norfolk Libraries -libraries

Norfolk Police

Norfolk Constabulary have put together some advice and guidance for children aged 7-11 who face difficult choices and need support and help, including staying safe online and information on how to call the police and what happens when you do.

Check out the webpage HERE.

Norfolk SEND Partnership

Information, Advice and Support Service
Supporting children with special educational needs and disabilities (SEND) and their parents.

01603 704070

NSPCC Helpline

The NSPCC helpline provides help and support to thousands of parents, professionals and families.

NSPCC website.


We offer confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life.

We also keep details of counsellors, agencies and support groups throughout the UK.

Supportline website

Working Families

Providing advice and information on work-life balance.

0300 0120312

Young Minds

Young Minds – fighting for young people’s mental health.
Are you under 25? Are you struggling with life and can’t cope? Help is very close by, you are not alone.
Young Minds provides FREE text support 24/7 for young people across the UK who are suffering a mental health crisis.
Text YM to 85258  – it’s a free and confidential service so whatever you say will be safe.