Kids Norwich

Support & Helplines

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Child Safety

Child Safety: Norfolk County Council website

Call on 0344 800 8020 if you are worried about a child’s safety.

Always call 999 in an emergency.


Anglian Water – Get Free Support

Don’t miss out on receiving additional services from your water company – make sure you sign up to their Priority Services Register if your child is under 12 months. You will be prioritised during water quality incidents because infants are sensitive to water quality.

Visit the Anglian Water website to sign up today.


You can talk to us about anything. No problem is too big or too small.

Call us free on 0800 1111 or get in touch online. However you choose to contact us, you’re in control. It’s confidential and you don’t have to give your name if you don’t want to.

0800 1111

Childline website


Gives information about where children and young people can get support with a mental health problem.

Visit the Mind website HERE.

Norfolk Police

Norfolk Constabulary have put together some advice and guidance for children aged 7-11 who face difficult choices and need support and help, including staying safe online and information on how to call the police and what happens when you do.

Check out the webpage HERE.

NSPCC Helpline

The NSPCC helpline provides help and support to thousands of parents, professionals and families.

NSPCC website.


We offer confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life.

We also keep details of counsellors, agencies and support groups throughout the UK.

Supportline website