The Bespoke Travel Group is a luxury travel company specialising in tailormade holidays to Latin America. This is a young and vibrant company comprising two brands, Bespoke Brazil and Bespoke Latin America. We are looking for an admin assistant to work two days a week but these can be flexible hours and we are open to spreading the time over a few days and working with the successful applicant to find hours that will suit everyone.
The main tasks will include:
• Assist the directors of The Bespoke Travel Group with the day to day business of Bespoke Brazil and Bespoke Latin America. • Maintain high levels of customer service at all times to engender repeat business. • Maintaining professionalism and discretion relating to clients at all times. • Sales Administration • Act as a first line reception to filter calls to the appropriate members of the team • Create client travel dossiers to be sent by post and email • Create the corresponding travel app for each client • Responsible for maintaining the image galleries within ‘Vamoos’ • Ensure the documentation and supporting information sent to our clients is of the highest standard. • Continually update and improve country and city documentation provided to our clients • Product / Marketing • Assist with product and marketing in updating our two websites with continually updating content. • Writing occasional blogs for both websites